Privacy Policy
Privacy Policy — Celtic Raven
Celtic Raven is committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about those who visit our website, how we use it, and how we keep it secure.
We may update this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Who We Are
Celtic Raven provides creative, therapeutic and wellbeing retreats, workshops, and experiences that blend arts, crafts, and personal development.
Any questions regarding this Policy or our privacy practices should be sent by email to [your email address], or by post/phone using the details at the bottom of this page.
How We Collect Information From You
We collect information about you when you:
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Visit or use our website
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Make an enquiry about a retreat, workshop, or service
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Book or purchase an event through our website or by phone/email
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Subscribe to our mailing list
If you subscribe to our mailing list, we may occasionally email you (usually no more than a few times per year) with updates about new events, workshops, or news from Celtic Raven. You can unsubscribe at any time by clicking the link at the bottom of any email, or by contacting us directly.
When you make an online payment through our website, all transactions are processed securely by a third-party payment gateway. Celtic Raven does not collect or store your payment details.
What Type of Information We Collect
The personal information we may collect includes:
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Your name
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Address
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Email address
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Telephone number
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IP address
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Details of your interactions with our website and communications
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Any information you provide voluntarily when enquiring or booking
We may also retain correspondence from previous enquiries or bookings to help us provide better service in the future.
How We Use Your Information
We may use your information to:
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Process bookings and payments
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Contact you regarding your booking or enquiry
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Send you information you have requested
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Send occasional updates (if you have subscribed to our mailing list)
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Ensure our website is functioning effectively
We may share relevant information with workshop tutors, facilitators, or team members where it is necessary for the delivery of a retreat or service you have booked.
We may also disclose information about you:
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Where required by law
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In connection with any legal proceedings
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To establish, exercise, or defend our legal rights
Except as described in this Policy, we will not share your information with third parties.
Who Has Access to Your Information
We will never sell or rent your information to third parties.
We will not share your information with others for marketing purposes.
We may transfer your information only if Celtic Raven is involved in a business sale, restructuring, or legal obligation, and we will take all reasonable steps to ensure your privacy rights are protected.
Accessing and Updating Your Information
We want to make sure the information we hold about you is accurate and up to date. If you change your contact details, please email us at [your email address].
You have the right to request a copy of the information we hold about you.
Security of Your Personal Data
We are committed to keeping your personal data secure.
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Your information is stored on secure servers.
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We take appropriate steps to protect your data from loss, misuse, or unauthorised access.
While we make every effort to protect your data, please note that transmission over the internet can never be guaranteed as 100% secure. Once we receive your information, we take every precaution to safeguard it.
Use of Cookies
Cookies are small files stored on your browser to help websites function efficiently. They help us understand how visitors use our site and remember your preferences for future visits.
Cookies do not contain personal information.
You can choose to accept or reject cookies via your web browser settings. Some cookies are necessary for the website to function properly (for example, remembering what’s in your basket).
Links to Other Websites
Our website may contain links to other websites run by third parties. Please note that this Policy applies only to Celtic Raven’s website. We cannot be responsible for the privacy practices or content of other sites, even if accessed via our links.
We encourage you to read the privacy statements of other websites you visit.
Children Aged 16 or Under
We are committed to protecting the privacy of children aged 16 or under. If you are under 16, please ask for permission from your parent or guardian before giving us personal information.
Your Rights
You have the right to:
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Request a copy of the personal data we hold about you
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Ask us to correct or delete information if it is inaccurate or out of date
Requests should be made in writing to the contact details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: